Privacy Policy
1. Introduction
We take your privacy very seriously.
We treat all personal information belonging to our users, customers, clients and potential customers and clients in accordance with this Privacy Policy, which describes what we do, and what we don’t do with the personal information that we collect.
2. Questions about this policy
Magnum IP Legal Services is an Australian owned and operated business. If you have any questions about this Privacy Policy, please contact us using the details below:
3. Types of information that you provide to us
In the course of our business we may collect personal information from you that belongs to you.
- Customer registration information: You will need to provide personal information to us if you decide to make a purchase from our Web Site. When registering, some of the information that you will be asked to provide will include your name, billing address, phone number and email address. Finally, our software records your computer’s unique Internet Protocol (IP).
- Subscription information: You will need to provide personal information to us if you choose to subscribe to receive regular updates. You can subscribe to our newsletter using the “subscribe” button on the top of any page on our Web Site.
- Restricted access content: Some information we provide is free, but is only available to those who provide certain personal information (usually a name and email adress and sometimes a phone number).
- Competition information: We occasionally run competitions (trade promotion lotteries) periodically with the aim of promoting our business and services. The information that you will be asked to provide is detailed in the terms and conditions of each competition that we run.
- Payment data: When purchasing an item from our Web Site, you may also provide sensitive and confidential payment information. This payment information may take the form of credit card details, PayPal details or bank account details. We also record your computer’s unique Internet Protocol (IP) address when you make the payments.
4. How we will not use the personal information that you provide
We will not give, lend, rent or sell your personal information to any third party organisation, including telemarketing or market research organisations.
We will not disclose your personal information except in accordance with this Privacy Policy.
5. How we will use the personal information that you provide
We may use your personal information for the following purposes:
- Customer Service: We may use the contact details that you provide to communicate with you about your orders, requests and payments, and to deliver advice, information and services obtained from us.
- Subscriptions: If you subscribe to our newsletter or to our regular updates, we will use your contact information to send a newsletter to you from time to time. Information we send to you may contain tips and information relating to Intellectual Property and Branding, and may contain advertising material including information relating to special promotions and special offers.
- Restricted access content: If you register to receive restricted access content, we will use your private information to contact you and to offer or discuss the provision of relevant services by us to you.
- Competition administration: If you win a prize in one of our competitions, we will use your private information to notify you, and may publish your name as the winner if required by law.
- Customer Analysis: From time to time we will use your information to generate a holistic but anonymous picture of our user base. This information will allow us to analyse trends and demographics and to help us to improve on the services provided.
- Fraud Prevention: Online merchants such as Magnum IP Legal Services occasionally suffer from the fraudulent activities of some shoppers. We may use the information you provide to verify your identity, for example, by comparing names on accounts with information on credit cards, or with publicly available information such as White Pages™ data. These checks are done carefully by a member of our Customer Experience Team, and using manual rather than automated methods. The checks will usually be done only if there is a reason to suspect fraud.
6. Disclosing your information
During the course of our business, we may disclose your personal information as follows:
- Service Providers: Third party companies and individuals are engaged from time to time to perform specific business services for Magnum IP Legal Services. These services include the processing of payments, trend analysis, marketing and promotions. We may need to provide some of your details to these services providers in order for them to perform their functions, but we will only do so where it is strictly necessary for them to perform these functions.
- Authorities: We will pass on information relating to suspected fraudulent activity to appropriate authorities including the police, banks and credit card issuers.
- General Public: If you win a prize in one of our competitions, we will disclose some of your personal information in certain publications in order to comply with our obligations under applicable trade lotteries legislation. Precise details of the disclosures to be made appear in the terms and conditions of each competition, and entry into each of our competitions requires your consent to such disclosures.
7. Your rights in relation to your personal information
Subject to the exceptions allowed by law, you have a right to view, change and remove the personal information that we store about you. You can exercise these rights by asking us to attend to your requests manually by making a written request to us.
Requests for us to assist you manually to view, change or remove your personal information, should be made in writing by post, fax or email using the contact details provided above. You should provide us with any details necessary to enable us to comply with your request, including your name and the capacity in which you believe we are storing your personal information (i.e. as a customer, newsletter subscriber etc).
If you ask us to attend to your request manually, you may need to pay a small fee before we can assist you. Before we act on requests of this nature, we will tell you how much this service will cost. We will respond to your request within 10 business days.
8. Changing your communication preferences
We do not disseminate spam, as we only send information to people who have requested it. If you have requested information from us in the past, but have now changed your mind, simply click on the “unsubscribe” link in any one of our communications.
9. Information security
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
We will store all the personal information you provide on its secure servers.
Information relating to electronic transactions entered into via this Web Site will be protected by encryption technology.
10. Other privacy information
If you are a registered member of MagnumIP.com.au, please sign out once you have finished using our Web Site and close your browser (e.g. Internet Explorer, Mozilla Firefox or Apple Safari). This ensures that no one else can access your personal information after you.
You are responsible for the security of, and access to, your computer. There are particular risks when you use your computer for online shopping in a public place (such as an Internet cafe).
You are responsible for maintaining the secrecy of your username, password and any account information.
Further Privacy information can be obtained on the web site of the Australian Privacy Commissioner, which can be found at: http://www.privacy.gov.au.